💳Transaction and Payment Protection
Have you ever encountered these situations?
The internet is flooded with "ghost stores" that take your money but never ship your order or even fabricate tracking information. What’s even more frustrating is that when your package is unfortunately held by customs, these dishonest sellers use "handling customs issues" as an excuse to repeatedly demand complicated documentation from you, all while delaying and refusing to issue a refund—leaving you with neither your money nor the product.
We fully understand your concerns, which is why we’ve built a robust protection system that goes far beyond empty promises.
In addition to our unwavering commitment to integrity, we’ve integrated globally leading payment platforms that strongly protect consumers: Stripe and PayPal. This means that no matter which payment method you choose, every transaction is ironclad guaranteed.
🛡️ Dual Protection for You:
- Our Proactive Commitment:
We promise that any failure in delivery due to customs issues or lost logistics will never be your burden. We will proactively follow up and resolve the issue, and unconditionally offer either a free replacement or a full refund.
- Your Ultimate Right: Dispute Initiation
We fully support and respect the independent arbitration of payment platforms (Stripe/PayPal). This provides you with a final avenue to safeguard your rights, ensuring your interests are protected under any circumstances.
🔄 After-Sales and Return Policy
Once you successfully receive your product, we continue to provide responsible support.
📦 For Product Quality Issues or Shipping Damage:
We take full responsibility. Please:
- Contact our customer service at: info@clickcrack.com
- Provide clear photos or videos as evidence.
- Keep the original packaging and all accessories.
After receiving your feedback, we will promptly verify the situation. Our standard resolution is either a free replacement or return/refund to ensure you receive a product in perfect condition.
⛔ The following situations are not eligible for return or exchange:
- Refund requests due to personal subjective reasons after receiving the product (e.g., "I’m bored with it" or "I don’t like it anymore").
We established these policies to provide you with the best service while fairly protecting seller rights and preventing abuse of return policies. We believe a healthy trading environment requires mutual respect and effort from both parties.
Celeste Van –
Top - Notch Gel Blaster
For real, this New Hanke Pistol Gel Blaster is the cream of the crop. The build quality is outstanding, with the metal barrel and mag release giving it a robust and premium feel. The semi – auto electric blowback is incredibly realistic, making every shot feel like a real – deal action. The 150 FPS is spot – on accurate, and it shoots straight and hard. The included battery and charger work flawlessly. I’ve used it in numerous skirmishes, and it’s always been reliable. I couldn’t recommend it more to any gel blaster fan out there.
Brady –
Really Fun!
I honestly love the realistic look and features this Gel Blaster has to offer. It’s such a cool realistic model with a nice compact size with actually high quality components and building materials. It feels like you could quite possibly be holding a possible Glock 17. The trigger response is absolutely awesome and the trigger action is so smooth. I also love the electric blowback of the blaster and how cool it is. There are a few downsides to it though. The blaster does not have or include an orange tip in the box which would be very helpful to have included it at least. The FPS is also closer to the more 135-140FPS mark instead of the 150 claimed FPS. Other than that, awesome blaster and I will have the full review going up on Oakley Entertainment on June 21st!
Click Crack –
Thank you for your feedback. We have already configured each product in the next with an orange tip and goggles.
Kay Jefferson –
Fun Blaster, Poor Logistics
This New Hanke Gel Blaster is a blast to use! The semi-auto function is super responsive, and the metal mag release is a nice touch. It’s definitely a head-turner during skirmishes with that 150 FPS speed. But the shipping experience was a total letdown. They promised delivery within a week, but it took 10 days. I had to constantly check my inbox for updates, and customer service didn’t offer much help. The product’s great, but the shipping needs major improvement.