💳Transaction and Payment Protection
Have you ever encountered these situations?
The internet is flooded with "ghost stores" that take your money but never ship your order or even fabricate tracking information. What’s even more frustrating is that when your package is unfortunately held by customs, these dishonest sellers use "handling customs issues" as an excuse to repeatedly demand complicated documentation from you, all while delaying and refusing to issue a refund—leaving you with neither your money nor the product.
We fully understand your concerns, which is why we’ve built a robust protection system that goes far beyond empty promises.
In addition to our unwavering commitment to integrity, we’ve integrated globally leading payment platforms that strongly protect consumers: Stripe and PayPal. This means that no matter which payment method you choose, every transaction is ironclad guaranteed.
🛡️ Dual Protection for You:
- Our Proactive Commitment:
We promise that any failure in delivery due to customs issues or lost logistics will never be your burden. We will proactively follow up and resolve the issue, and unconditionally offer either a free replacement or a full refund.
- Your Ultimate Right: Dispute Initiation
We fully support and respect the independent arbitration of payment platforms (Stripe/PayPal). This provides you with a final avenue to safeguard your rights, ensuring your interests are protected under any circumstances.
🔄 After-Sales and Return Policy
Once you successfully receive your product, we continue to provide responsible support.
📦 For Product Quality Issues or Shipping Damage:
We take full responsibility. Please:
- Contact our customer service at: info@clickcrack.com
- Provide clear photos or videos as evidence.
- Keep the original packaging and all accessories.
After receiving your feedback, we will promptly verify the situation. Our standard resolution is either a free replacement or return/refund to ensure you receive a product in perfect condition.
⛔ The following situations are not eligible for return or exchange:
- Refund requests due to personal subjective reasons after receiving the product (e.g., "I’m bored with it" or "I don’t like it anymore").
We established these policies to provide you with the best service while fairly protecting seller rights and preventing abuse of return policies. We believe a healthy trading environment requires mutual respect and effort from both parties.
Emily Bertie –
Great Gel Blaster
This blaster offers good build quality and a practical design. Firepower and modularity meet my needs, and the included accessories are handy. Customer service responded quickly. However, delivery was a bit slow, and shot accuracy could be improved.
Sarah Trollpoe –
Dope Blaster
Man, the AUG Gel Blaster is straight-up sick! The 80cm bullpup chassis is super sleek, and that 240 FPS firepower? It’s a total beast on the skirmish field. The modularity is off the charts—you can tinker with it like a pro and make it your own. And getting 25,000 gel balls and safety goggles in the bundle? That’s pretty rad. Customer service was also on point, always ready to help out with any questions. But here’s the kicker—the delivery took forever! I was stoked to try this thing out, and it felt like I waited an eternity for it to show up. I mean, come on! If the shipping was faster, this would be an easy 5-star. Still a solid blaster, but the slow delivery really put a damper on my excitement.